1. Introduction
1.1 In this policy, “we”, “us”, “our” refer to Silver Lining Photography and “you” and “your” refer to our customers.
1.2 We are committed to protect the private data we receive and store from you and respect your rights under the General Data Protection Regulation.
1.3 This policy applies when we receive your data and we are acting as “data controller” and when we process it and we are acting as “data processor”.
1.4 For more information about us and how you can contact us, please see Section 10.
3. Processing your data
3.1 In this section we explain how we use your personal data.
3.2 Your data will be used as correspondence data. Silver Lining Photography may contact you by e-mailing or calling to give you updates on the services provided. The
legal basis of processing the correspondence data is the legitimate interest to perform a
service, requested by you from us.
3.3 Your data will be used as transaction data and it may be used for financial records such as
invoices and it will be kept for 6 years. The legal basis of this processing are the “legal
obligations” to which Silver Lining Photography is subject.
4. Sharing your details
4.1 Silver Lining Photography will not rent or sell your personal data to a third party. If we work with partners or contractors, they may have access to your personal data but only to the extent needed to do their job for us, this will be limited to contact information in any event. We will disclose your information to a third party such as the police, if required to do so by law.
5. Storing your data
5.1 This section explains how we store your private data and for how long.
5.2 We store our correspondence/schedule data for 6 years for the legitimate purpose of retaining details of the services which our company completes in the event that our company becomes the subject of legal proceedings. We store our invoices for 6 years for the legitimate legal purpose of keeping records under our legal obligations as referred to in section 3 (3.3) above.
5.3 Your private data may be stored electronically on our servers that are based in the UK. Our computers are protected by password and anti-virus program, and they can only be accessed by our staff members and any authorised third party for the legitimate purposes of the business.
6. Deleting your data
6.1 This section explains how we delete/destroy your data once is no longer needed. For more details about the length of time we store your data please see Section 3 (3.3) and 5 (5.2).
6.2 Once your private data is no longer relevant/needed Silver Lining Photography will permanently delete the electronic files.
6.3 Once your private data is no longer relevant/needed Silver Lining Photography will destroy the documents in compliance with the provisions of the GDPR.
7. Data breaches
7.1 Silver Lining Photography has standard procedures to protect your details against data breaches such as passwords for electronic files, that are periodically changed. For more details on how we securely store your documents please see section 5.
7.3 Silver Lining Photography understands the legal requirement to report a data breach to ICO (Information Commissioner's Office) in maximum 72h hours from the event. We also commit to inform every person that has been affected by the data breach.
8. Amendments
8.1 We may update this policy in order to improve our data management.
8.2 We will notify you of any significant changes to this policy.
9. Your rights (GDPR rights of the natural person)
9.1 This section explains the rights, you have, as a data subject, in relation to your personal information.
9.2 To be informed about how, why and on what basis that information is processed.
9.3 To obtain confirmation that your information is being processed and to obtain access to it and certain other information, by making a subject access request— your request will be answered in maximum 7 days.
9.4 To have data corrected if it is inaccurate or incomplete.
9.5 To have data erased if it is no longer necessary for the purpose for which it was originally collected/processed, or if there are no overriding legitimate grounds for the processing (the right to be forgotten).
9.6 To restrict the processing of personal information where the accuracy of the information is contested, or the processing is unlawful (but you do not want the data to be erased), or where the employer no longer needs the personal information, but you require the data to establish, exercise or defend a legal claim.
9.7 To restrict the processing of personal information temporarily where you do not think it is accurate (and the employer is verifying whether it is accurate), or where you have objected to the processing (and the employer is considering whether the organisation’s legitimate grounds override your interests).
9.8 If you wish to exercise any of the rights in paragraphs, please contact the data protection officer on sales@alcesterlocks.co.uk.
10. Silver Lining Photography details
10.2 You can contact us:
b) by telephone 07941 872298